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#6897 – titles replaced by "..."

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 28 January 2020 21:26 UTC
smilecollector
 Hello
since I have installed sh404sef, some titles are replaced by suspension points as below

https://xxxx/fr/siam-taekwondo-la-rencontre

when the title should be Siam Taekwondo - la rencontre

is there any setup which can cause this stuff?
Wednesday, 29 January 2020 08:52 UTC
wb_weeblr
Hi

I cannot think of anything that would be related to sh404SEF and can do that. Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterward, but it must have superuser level.

Thanks and regards
 
Wednesday, 29 January 2020 11:44 UTC
smilecollector
When I desactivate sh404sef, the title is OK :(

userid = pwd = xxxx
Wednesday, 29 January 2020 11:48 UTC
wb_weeblr
Hi

When I desactivate sh404sef, the title is OK :(
That does not mean it is causing the problem.

userid = pwd = xxxx
Thanks, I'll look into it.

Best regards
 
Wednesday, 29 January 2020 11:55 UTC
smilecollector
I know that maybe it's not the issue but I must check :) - I'm looking as well the issue with FlexiContent :D
Wednesday, 29 January 2020 11:59 UTC
wb_weeblr
Hi again,

This account does not allow access to the admin. Please make sure this is a superuser (ie not just an admin).

Best regards
 
Wednesday, 29 January 2020 12:04 UTC
smilecollector
oops - sorry it's OK now
Wednesday, 29 January 2020 12:17 UTC
wb_weeblr
Hi

OK, did not find anything really. Next step is for me to download an Akeeba backup of the site and debug on a local machine. However current backup is more than 5GB, probably due to images and I cannot download such a file, it will always fail. Can you prepare an Akeeba backup profile without the images, or tell me in which folder are the images stored so that I can then create another "light" backup profile?

That said, maybe best to wait for Flexi support first opinion?

Best regards

 
Wednesday, 29 January 2020 12:52 UTC
smilecollector
Hi
I did one w/o images - it's now 76.39 MB
I'm already dealing with FlexiContent helpdesk from few days but there is nothing in their side as well
Wednesday, 29 January 2020 14:52 UTC
wb_weeblr
Hi

I have not been able to fully undestand why Flexi makes a difference between when sh404SEF is enabled and when it's not, that sounds like a bug in Flex. However the root cause is that some of the categories have a zero value set for "Taille max. du titre des contenus"

For instance the category "f2f + D&S" has this:



As the item "siam-taekwondo-la-rencontre" belongs to that category, it's content is cut off at zero length and replaced by "...". The default value is normally 200 characters which is the case in the other categories that work.

You will need to review your categories settings and be sure the Maximum length is either set properly or left empty as is the case for working categories, for instance:



So the series of event is:

1 - Without sh404SEF, FlexiContent does not read the category settings properly
2 - With sh404SEF, FlexiContent reads the category settings properly
3 - On your site, the category settings were incorrect for some categories (set to zero instead of empty or a valid number)

It will be up to the FlexiContent team to find out why they are not properly reading the category settings with Just Joomla SEF, it is too deep inside of FC logic for me to spend that much time.

There's also another problem here which is to understand why that "Taille max. du titre des contenus" is set to zero on some categories, maybe some import or FlexiContent update in the past?

Best regards
 
Wednesday, 29 January 2020 16:06 UTC
smilecollector
you are wonderful - I missed this 0 when checking
I don't know why but it looks grey on my admin and so for me it was an inactive value

I will go back to FC to see if they can do something to fix this issue
thanks a million
Wednesday, 29 January 2020 17:59 UTC
wb_weeblr
Hi

You're welcome! Yes, this was a difficult one to be honest, all the research happened inside of FlexContent code, which I don't know well enough for this kind of deep dive of course.

Let me know what they say, I will leave this ticket open in case you need to add something. It will automatically close in 2 weeks if no further comment is made.

And please feel free to post a review on the JED,it helps and we appreciate it!

Best regards

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.