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#5965 – Can't connect to Google Analytics

Posted in ‘sh404SEF’

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Thursday, 12 September 2019 21:51 UTC

Capstone

Hello!

I'm running version 4.16.2.3921 of sh404SEF. I think I've had this exact error before and it was because Google changed something on their end. Maybe it's something I did. Not sure, but when I try to paste the code into the authorization box, the below error comes up. Help! Thank you!!

Error
Could not save data. Error:

Full response received:
Zendshl_Http_Response Object
(
[version:protected] => 1.1
[code:protected] => 400
[message:protected] => Bad Request
[headers:protected] => Array
(
[Content-type] => application/json; charset=utf-8
[Vary] => Array
(
[0] => Origin
[1] => X-Origin
[2] => Referer
)

[Content-encoding] => gzip
[Date] => Thu, 12 Sep 2019 21:48:20 GMT
[Server] => scaffolding on HTTPServer2
[Cache-control] => private
[X-xss-protection] => 0
[X-frame-options] => SAMEORIGIN
[X-content-type-options] => nosniff
[Alt-svc] => quic=":443"; ma=2592000; v="46,43,39"
[Connection] => close
[Transfer-encoding] => chunked
)

[body:protected] => 00000001

00000001
�
00000001

00000001

00000001

00000001

00000001

00000001

00000001

00000001
�
00000001
�
00044
�RPPJ-*�/R�RP��+K��L�O/J�+Qҁ�ŧ�'e�d��9%�(��(q��D
0

)

Thursday, 12 September 2019 21:53 UTC

Capstone

Thursday, 12 September 2019 21:53 UTC

Capstone

Sorry for the additional post- the previous ticket where this happened was #5741

Friday, 13 September 2019 09:01 UTC

wb_weeblr

Hi,

Indeed this problem existed until june when we released version 4.16.1. I think the problem comes from your other ticket about shLib missing due to a failed restorate of a site backup. I made you installed a standard shLib version but this might have been an outdated one (shLib is doing the connection to remote sites, including the Google analytics ones).

I have updated the shLib file to the latest, please download and install again [from this online folder] (this time I put a time limit so that we need to keep that shLib file updated).

Test right after installing the latest shLib. If that does not work right away, clear all Joomla cache and redo the authorization procedure.

Best regards

Friday, 13 September 2019 12:24 UTC

Capstone

That fixed it right away without the need to clear the cache.

Thank you again for your help and quick responses!

Brian

Friday, 13 September 2019 12:44 UTC

wb_weeblr

Hi,

You're welcome, happy it's sorted out now! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

And please feel free to post a review on the JED,it helps and we appreciate it!

Best regards

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.