• Home
  • Get help
  • Ask a question
Last post 10 hours 54 min ago
Posts last week 89
Average response time last week 30 min
All time posts 67735
All time tickets 10467
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#5733 – The cachelite Cache Storage is not supported on this platform.

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 08 April 2019 11:45 UTC
jmputz
 I just purchased sh404SEF and I immediately get ther error "The cachelite Cache Storage is not supported on this platform.".

I am curently still developing the website on MAMP, but I don't think this can cause such an error.
Any suggestion?

Thanks
Monday, 08 April 2019 12:29 UTC
wb_weeblr
Hi

sh404SEF does not make use of cachelite at all. This error is not coming from sh404SEF. I have made a quick search for you and I would think the following applies to your case:

https://forum.joomla.org/viewtopic.php?t=950903

sh404SEF does use Joomla caching so if your site Joomla caching is not configured according to your (MAMP) server configuration then you can get that sort of error. Just like you would when enabling any sort of caching in Joomla.

Best regards
 
Monday, 08 April 2019 12:42 UTC
jmputz
Thanks for the quick support.It’s working now.


On 8 Apr 2019, at 14:29, Weeblr <[email protected]> wrote:
[weeblr.com] Reply to your private ticket #5733 The cachelite Cache Storage is not supported on this platform. [sh404SEF]

Monday, 08 April 2019 13:28 UTC
wb_weeblr
Hi

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Be sure to also check out wbAMP, our new Accelerated Mobiles pages plugin for Joomla - the next big thing is SEO, direct from Google themselves!



Best regards

 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.