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#5513 – Analytics

Posted in ‘sh404SEF’
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Tuesday, 08 January 2019 12:44 UTC
paliadmin
 Hello,

I would like to use google tags manager. I do not know if to paste it to SH404SEF and I can omit UA setting or should I use both?
I searched for SH404 in code to find tracking code, but I was not sucessfull :).

I also inserted tag manager via my template. Maybe thats the issue.

Thanks.

Best,
Pavol
Tuesday, 08 January 2019 14:48 UTC
wb_weeblr
Hi

I do not know if to paste it to SH404SEF and I can omit UA setting or should I use both?
You can enter both but sh404SEF will only insert one.

I searched for SH404 in code to find tracking code, but I was not sucessfull :).
Do you mean you searched for the Analytics javascript in a page source code but could not find it? You should search for "analytics" or "gtm" respectively.

If the code is indeed not there:

- read the documentation on this page
- be sure to clear both ALL Joomla caches and your browser cache
- be sure to have the User access levels correctly set (see documentation), ie "Public" for everyone to be included.

I also inserted tag manager via my template. Maybe thats the issue.
You should not include it twice. So if you use sh404SEF, then remove it from your template.

If that does not solve your problem, please provide full link to site and superadmin credentials. You can create a temporary account, and delete it afterward, but it must have superuser level.

Thanks and regards


 
Wednesday, 23 January 2019 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.