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#5199 – Font size and typeset changed

Posted in ‘sh404SEF’
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Tuesday, 21 August 2018 10:23 UTC
Smarthelper
 Hi, since I updated to 4.15.0.3838 the Font size and typeset of my articles are changed. Do you have an idea how fix this problem? Can you also please provide me the the old SH404-Version 4.12.0.3715 for a quick switch back? I used this version before.

Example Website: https://www.xxxx.de/news/cebit-2018-lg-zeigt-cloud-monitore.html

Kind regards,
Fabian
Tuesday, 21 August 2018 10:29 UTC
wb_weeblr
Hi

I am not aware of any way that sh404SEF alter the font size or type on a web page. Really. Of course I can't really compare as I do not know how you page looked before.

For the sake of testing, here is a [temporary link to 4.12] (valid only 24hours).

Please note that even if it started to "work" again with the previous version, it would no mean in any way that the problem is caused by the new version of sh404SEF, only that it happens with the new version meaning that another extension might borken then.

A likely hint towards and explanation however is those javascript errors that you have on your page:



Best regards

 
Wednesday, 22 August 2018 07:49 UTC
Smarthelper
Hi and thank you for the download. The javascript errors are because I use lazy load for my pictures. But the problems remains also if I disabled the JCH-Optimize Plugin. with version 4.12 everything runs good. Please take a look: https://www.xxxx.de/news/cebit-2018-lg-zeigt-cloud-monitore.html
Wednesday, 22 August 2018 07:55 UTC
wb_weeblr
Hi

I still don't see how this can happen but it might be a side effect of an issue we found yesterday night with the last release. Can you please download and install the latest dev version from the [download area]? Then clear any caching you use, Joomla or otherwise and see how it goes.

Best regards
 
Wednesday, 22 August 2018 13:31 UTC
Smarthelper
Hi, with the new Version the problem is not fix and the picture slideshow of the startpage don't work.
Wednesday, 22 August 2018 13:32 UTC
wb_weeblr
Hi

Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterward, but it must have superuser level.

Thanks and regards
 
Friday, 24 August 2018 06:07 UTC
Smarthelper
Hi, I will clone the Website in a few days. Then I will send you a superuser-account, ok? Unfortunately I will have time for that in 2 weeks. Sorry for the delay and kind regards, Fabian.
Friday, 24 August 2018 06:49 UTC
wb_weeblr
Hi

We are actually leaving on holiday tonight so this will have to wait until September 18 now. In case you do not have it, I have uploaded sh404SEF version 4.14.0 to [this online folder]. You can download and install it in case the problem is not solved since then. The folder will only be available for the next 7 days.

Also, before downgrading, you should try to update to the latest version 4.15.1 which was published yesterday. Be sure to clear all Joomla and browser cache after updating.

Best regards
 
Friday, 24 August 2018 07:59 UTC
Smarthelper
I wish you a nice vacation!
Friday, 24 August 2018 08:02 UTC
wb_weeblr
Hi

Thanks! I will leave this ticket open but unfortunately it will automatically close in 2 weeks if no further comment is made. I have made a note to check this again when we return.

Best regards
 
Saturday, 08 September 2018 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.