#4643 – Blank pages on external Joomla scripts

Hi

First off, I would suggest you make sure "301 redirect from Joomla SEF to sh404SEF" is disabled (under the "Advanced" tab of sh404SEF configuration.

To be honest, if those are actual files in subfolders, I don't see how sh404SEF can have any impact on that. This is managed at .htaccess level. If the script files do exist, the .htaccess in the root file should just bypass your main Joomla install entirely.

Rgds

Hi

It creates the 404 for them but I dont see an option for sh404 to ignore those subfolders.

But that's the point. This request should never make it inside Joomla.
Let's say your Joomla is in /var/www/site.com/public and you have a script in /var/www/site.com/public/custom_scripts/myscript.php

If you request site.com/custom_scripts/myscript.php in your borwser, this request should never be sent to Joomla by your .htaccess file.

It's normal sh404SEF triggers a 404 in such case because the URL does not exist on that site. But it's not sh404SEF which can "bypass" it in any way. It's the role of the .htaccess to decide which request to send to your Joomla site (which in turn will send it to sh404SEF for decoding) or to the real script.

so we need to tell sh404 somehow to completely ignore the



sitename/support/



and all it sub folders/links

Again, that's not something that happens in Joomla/sh404SEF, but in your .htaccess.

Rgds

Hi

OK so I guess I did not understand your problem then.

Please now explain it again with full and real examples of a script: full and real names, full and real URLs.

Also, please tell me what do you call an "external script"? PHP?


Rgds

Hi

If I remove this snippet from sh404 system plugin the subs work

Well sure if you disable sh404SEF things seems to work! Note it does not mean there is any issue in sh404SEF.

> external script



ticket system ( custom Laravel )

forums ( VB )

signup ( Amember )

That's not what I ask for. What is the exact and full URL called to execute these scripts? Each of them.

Does the initial loaded file is executed? Have you enabled error display? what kind of PHP debugging have you done?

And of course, which Joomla version are you using?

Rgds

Hi

I advised what sef404 version we use 4.7.2.3185_j2_

Sorry I am even more confused. It thought you were using 4.7.2 and these issues were about updating to the current version.

Using 4.7.2 does not mean you are running Joomla 2. It's a version that was designed for both J2 and J3, it's actually the last version that we produced more than 2 years ago. As you can see on the download area where you got it, it's end-of-lifed. We do not provide any kind of support for Joomla 2 products, we stopped that 2 years ago as well. This is of course particularly true for custom script but is the same even for a plain Joomla site.

I advised and explained that we are including the default Joomla install in the scripts,

also advised why but seems like it is easier to say " my extension works"

than to test and read what I have already said.

It does. You are using custom scripts, that you include in a non-Joomla API way, taking the information to do that from a Joomla forum post. This is beyond unsupported to be honest.

trust me when I say it is not my first troubleshooting ,

Well, have you stepped through the PHP with a debugger? that's how you'll find what's not working and where the execution stops, if there is not output. That's what I was suggesting.

If you plan to keep using Joomla 2, I would suggest you stick to the older version you have if updating breaks your custom scripts.

Rgds