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#4630 – error page

Posted in ‘sh404SEF’
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Thursday, 08 February 2018 01:15 UTC
forhair
 Hi, whenever there is an error, it doesn't auto-redirect but just get to this page: https://www.xxxx.com/home/?id=0
it doesn't matter what I enter in itemid, same results
please see screenshots of the settings in configuration--->error page
Thursday, 08 February 2018 13:41 UTC
wb_weeblr
Hi

1 - What are your exact and full sh404SEF and Joomla version? If not using the latest sh404SEF, please update first.

2 - Make sure the "301 redirect from sh404SEF to Joomla SEF" setting, under the "Advanced" tab of sh404SEF configuration is disabled, then try again.

If not successful, please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterward, but it must have superuser level.

Thanks and regards
 
Thursday, 08 February 2018 23:19 UTC
forhair
Thanks, that solved it.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.