Last post 9 hours 24 min ago

Posts last week 89

Average response time last week 30 min

All time posts 67708

All time tickets 10463

All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#3566 – Problem with Admin Redirects

Posted in ‘sh404SEF’

This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.

Wednesday, 26 April 2017 15:20 UTC

mikem22

Hi there

sh404SEF is redirecting administrator functions as in this url

/administrator/index.php?option=com_content&view=article&layout=edit&id=221

The problem is that the URL is a preview of altered text in JSN Pagebuilder but sh404 seems to want to redirect and either shows me a different page, or stays 'busy' .. Is there a way to turn off sh404SEF in Administrator or to ignore anything with /administrator/index.php in the URL ? I thought it did not work in admin console..

Mike

Wednesday, 26 April 2017 15:29 UTC

wb_weeblr

Hi

sh404SEF is not enabled in the administrator section of the site, it cannot do any redirect.

What do you mean by "redirecting administrator..."? what is the target URL of the redirect?

Rgds

Wednesday, 26 April 2017 15:40 UTC

mikem22

Thank you for your quick response.

The target is the url this ..

/administrator/index.php?option=com_content&view=article&layout=edit&id=221

It is a preview pane built in to PageBuilder that shows the formatted text.

I meant redirect functions while in administrator mode, as in the preview editor above as in the link above.

If you look at the two attachments, the first one shows the correct information on the right hand (layout view) pane, this is as loaded into the editor. The second image shows the same pane, after I have simply centered the text, it has now been redirected to a category list.

Mike

Wednesday, 26 April 2017 15:41 UTC

mikem22

Wednesday, 26 April 2017 16:06 UTC

wb_weeblr

The target is the url this ..

/administrator/index.php?option=com_content&view=article&layout=edit&id=221

You said there is a redirect. A redirect is when you click on one link, and you are sent to another. So what is the source URL of the redirect and what is the target redirect of the URL?

If you look at the two attachments, the first one shows the correct information on the right hand (layout view) pane, this is as loaded into the editor. The second image shows the same pane, after I have simply centered the text, it has now been redirected to a category list.

This is a screenshot of another extension. How is sh404SEF involved in all of this?

As I said before, sh404SEF is not enabled in the backend.

Rgds

Thursday, 27 April 2017 11:57 UTC

mikem22

OK, I think you are right. The page showing is the 404 page not found error, so looks like is a problem in JCE or the pagebuilder.

Mike

Thursday, 27 April 2017 14:48 UTC

wb_weeblr

Hi

I am not saying sh404SEF cannot have an influence, but indeed we do not transform URLs at all in the backend, so the exact origin of the issue should probably first researched by the developers if the extension you are using.

I will leave this ticket open in case you need to add something. It will automatically close in 2 weeks, if no further comment is made.

Best regards

Tuesday, 02 May 2017 15:11 UTC

mikem22

Hi there,

I managed to fix this problem, it turned out that there was an errant rule in mod_security which incorrectly detected an SQL injection during page edit, and blocked the request. So this post can be closed.

Could be worth noting the mod_security problem if others get really weird things happening on their website.

Mike

Wednesday, 03 May 2017 07:27 UTC

wb_weeblr

Hi

OK, good to know! Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Be sure to also check out wbAMP, our new Accelerated Mobiles pages plugin for Joomla - the next big thing is SEO, direct from Google themselves!

Rgds

This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.