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#3564 – Error 500 instead of error page

Posted in ‘sh404SEF’

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Wednesday, 26 April 2017 11:04 UTC

paulus103

Hi

I'm running sh404sef on a site and the error page doesn't display - instead an error 500 displays instead.
I'm assuming this is a conflict with the template

Can you help me with this?

Do you have any advice for troubleshooting this and are you able to take a look at the site?
The site currently uses an IP whitelist in admin tools for administrator

Thanks
Paul

Wednesday, 26 April 2017 11:45 UTC

wb_weeblr

Hi

As in all situations where you have an error, the first thing to do is to set Joomla error reporting to "maximum", this will provide a more detailed message.

Rgds

Wednesday, 26 April 2017 12:02 UTC

paulus103

ahh school boy error on this - sorry should have gone straight to maximum
This is below

Warning: Parameter 1 to Sh404sefClassRouterInternal::sh404sefErrorPage() expected to be a reference, value given in Unknown on line 0

Fatal error: Uncaught Error: Call to a member function getType() on null in /home/sites/xxxx.co.uk/public_html/plugins/system/sef/sef.php:38 Stack trace: #0 /home/sites/xxxx.co.uk/public_html/libraries/joomla/event/event.php(70): PlgSystemSef->onAfterDispatch() #1 /home/sites/xxxx.co.uk/public_html/libraries/joomla/event/dispatcher.php(160): JEvent->update(Array) #2 /home/sites/xxxx.co.uk/public_html/libraries/joomla/application/base.php(106): JEventDispatcher->trigger('onafterdispatch', Array) #3 /home/sites/xxxx.co.uk/public_html/administrator/components/com_sh404sef/helpers/error.php(257): JApplicationBase->triggerEvent('onAfterDispatch') #4 /home/sites/xxxx.co.uk/public_html/administrator/components/com_sh404sef/helpers/error.php(72): Sh404sefHelperError::render(Object(Exception), 'The page you re...') #5 /home/sites/xxxx.co.uk/public_html/administrator/components/com_sh404sef/classes/router.php(1988) in /home/sites/xxxx.co.uk/public_html/plugins/system/sef/sef.php on line 38

Wednesday, 26 April 2017 12:08 UTC

paulus103

I am on Joomla 3.7 as I uploaded the site yesterday and php7

Wednesday, 26 April 2017 12:30 UTC

wb_weeblr

Hi

I don't see this on our J 3.7 sites, it's unlikely to be related.

Warning: Parameter 1 to Sh404sefClassRouterInternal::sh404sefErrorPage() expected to be a reference, value given in Unknown on line 0

But I have seen this before, I'll will investigate a bit more what can cause it.

DO you by chance have a local copy of the site, or on another server, and does this happen also on the other server?

Rgds

Wednesday, 26 April 2017 12:31 UTC

wb_weeblr

BTW, what is your exact sh404SEF version?

Rgds

Wednesday, 26 April 2017 12:42 UTC

paulus103

Very sorry for wasting your time on this

I thought I'd updated to the latest version I hadn't - I was using 4.7.2.3185
On updating to latest it now displays the 404 page

apologies again for wasting your time on this

Cheers
Paul

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