• Home
  • Get help
  • Ask a question
Last post 1 hour 33 min ago
Posts last week 141
Average response time last week 4 hours 42 min
All time posts 67805
All time tickets 10478
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#3530 – Problem with url

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 17 April 2017 16:17 UTC
araWeb
 i have other problem with your extension.

IF I deactivate the extension in https://www.xxxx.com/blog i see the images on blog but i activate the images disapear...

www.xxxx.com/administrator
xxxx
xxxx

why?

thanks
 
Monday, 17 April 2017 16:33 UTC
wb_weeblr
Hi

Probably because you are using K2 v2.7.x, without their sh404sef plugin.

Rgds
 
Monday, 17 April 2017 19:08 UTC
araWeb
I don´t undernstand nothing. i don´t install the plugin but now works

thanks
 
Monday, 17 April 2017 19:09 UTC
wb_weeblr
Hi

I purged URLs and disabled Joomla cache plugin. This may explain that.

Please note that using K2 version 2.7 or more, the K2 plugin for sh404SEF is required for sh404SEF and K2 operation.

Rgds
 
Wednesday, 19 April 2017 08:20 UTC
araWeb
Thanks i bought and install it

close ticket

good support

Thanks
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.