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#3128 – sh404SEF requires the shLib system plugin to be enabled

Posted in ‘sh404SEF’
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Sunday, 08 January 2017 18:35 UTC
Rotoshopping
Hello. After restored my Site Backup, when i click us404SEF on the components i will see this message:

Error
sh404SEF requires the shLib system plugin to be enabled, but you appear to have disabled it. Please enable it again!

Please help.

Thanks.
Mike.
Monday, 09 January 2017 09:03 UTC
wb_weeblr
Hi

If this is restored backup, I can't comment much, it depends on what you included in the backup and how it was done and restored. It seems the backup was not taken from the site in a working condition.

You need to make sure that the shLIb system plugin, a part of sh404SEF, is published and located before the sh404SEF system plugin.

You may want to try install again over the current install, this may fix the problem if the shLib plugin was not properly backuped/restored.

Rgds
 
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