#2992 – Perhaps a cache problem

Hi

This would rather indicate a duplicate URLs issue:

/demandez-un-devis is probably the original URL

and

/devis-travaux

is the customized URLs. If Joomla created multiple non-sef URLs for the same page, usually with varying Itemids, you need to customize all of them, not just one.

So you should go to the URL manager, search for demandez-un-devis, and customize the newly created URLs, and all its duplicates it has multiple ones.

Same for mode-emploi

Rgds

Hi

Ah then it's not an sh404SEF issue. We can only output links that are found in the database, and thus displayed in the URL manager.

Rgds

Hi

Links without a record in the URL can be only output:

- by sh404SEF, if you have set one component to "User Joomla router" in the "By components" tab of configuration

- absolutely any extension on your site, as they can simply output a link directly without passing through Joomla JRoute and sh404SEF

- maybe you have a hardcoded link in one of your article, or a module or similar

It depends basically on where you saw that link. In a menu, a module, an article?

Rgds

Hi

i have change the menu alias item in devis-travaux and le-principe-avoirundevis

Menu alias are not used to build links, If those links are for com_content articles, so that doesn't have any effect (on links built by sh404SEF)

Are you sure devis-travaux is not in the URL manager? (search without the slashes / )

I don't see how caching could have anything to do with it, as those links need to be created anyway at some point. And your site has been running for a while now.
So if the links exists, but are not in the database, it could only happen if you deactivated sh404SEF for a while or such.

Rgds

Yep sorry, I got that in the wrong order. I meant

Are you sure demandez-un-devis is not in the URL manager? (search without the slashes / )


Rgds

HI

All of those are 404s (the "newurl" field is empty, and there is a date time recorded).

It's actually a confirmation that sh404SEF doesn't have that URL in the database, as it triggers a 404 if you request it.

Rgds

Hi

Me neither, but I'm pretty sure this is not output per sh404SEF.

One thing you could do is get a monitoring service, and set it up so that it checks that the text href="/devis-travaux" is present on your home page. They will alert you if it's missing, that way you can gather more information if this happens again. I may suggest uptimerobot.com, their free account will do that.
In addition, it's pretty good to have a monitoring service for any professional website anyway.

Rgds

Hi

I will leave this ticket open in case you need to add something. It will automatically close in 2 weeks, if not further comment is made.

Best regards