• Home
  • Get help
  • Ask a question
Last post 2 hours 44 min ago
Posts last week 110
Average response time last week 29 min
All time posts 67424
All time tickets 10424
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#2974 – #2900 – Sites not founds

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 17 November 2016 13:44 UTC
creative
 Hello Support-Team,

today we deploy our version, and install the current version 4.8.1.3465. Our links are not available like the ticket before: #2900

Joomla Version: 3.6.4

Its very important that we fix this issue.. please help!

Thanks
Thursday, 17 November 2016 13:50 UTC
wb_weeblr
Hi

I don't now really. Have you applied all the items mentioned in last post?

Remember: I didn't do anything, I just updated to the current sh404SEF version.

1 -
today we deploy our version, and install the current version 4.8.1.3465.
What do you mean? you did not test with sh404SEF 4.8.1 before?
2 - I don't have a user/pwd so I can't see anything. Please provide a link to the site and full access to it

Rgds
 
Thursday, 17 November 2016 13:59 UTC
creative
No, we dont test, because we think that it was fixed,

URL: https://www.xxxx.de/administrator
htaccess:
User: xxxx
Pass: xxxx

Login xxxx
User: xxxx
Pass: xxxx

Please let me know, if you find a solution.
Thursday, 17 November 2016 14:15 UTC
wb_weeblr
Hi

1 - sh404SEF is disabled??? why?



2 - What is this?[xxxx]

This field should be left empty, unless you use a splash page, as described in the tooltip.

3 - I then enable sh404SEF, set PL Admin to "Use joomla router" under the "By Components" tab of sh404SEF configuration, and the URLs generated in your tag list is now, for instance:

http://www.xxxx.de/index.php/search.html?selectedAirport=Berlin-Sch%C3%B6nefeld&view=ads&airport=34

which is expected, considering PLAdmin does not have a router.php file.

4 - Clicking on this link gives a 404, because you have not configured your server for URL rewriting:
[xxxx]

This is a server error, which happens the same with Joomla SEF or sh404SEF. Once you fix your server, your URLs should work fine.


Rgds
 
Friday, 02 December 2016 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.