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#2973 – Only og:description is missing

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Thursday, 17 November 2016 10:23 UTC
JohnnyK
Hello,

I have a strange issue only with og:description.

In my website og tags are set by sh404sef. I dont use any other plugin or component that creates og tags.

In Configuration - Social SEO - Optional tags - Insert description is set to Yes, but i cant see the og:description when I ispecting with firebug tool.

The strange thing is that when i test a random webpage from my website in facebook debugger seems fine. The og:description can be read from facebook.

Any clue?

Best Regards

John
 
Thursday, 17 November 2016 10:30 UTC
wb_weeblr
Hi

We would set the og:description if the page has a description, we do not create one. But if FB finds one, it must be there I guess!

Please provide a link to one such page.

Rgds
 
Thursday, 17 November 2016 10:38 UTC
JohnnyK
Hello

This is my website https://www.xxxx.gr

Best Regards

John
 
Thursday, 17 November 2016 10:44 UTC
wb_weeblr
Hi

This page, [xxxx], for instance, has an og:description:
[xxxx]

The home page does not, however it has a Twitter Cards description, which is more than weird.

1 - What exact and full Joomla and sh404SEF versions are you using?
2 - How is the description for the home page entered?
3 - Can you disable your HTML optimizer, so that we can see the original source code of the page for a moment?

Rgds
 
Thursday, 17 November 2016 10:45 UTC
wb_weeblr
Hi Again

4 - And what type of content is the home page? com_content featured? an article? some modules only? K2?

Rgds
 
Thursday, 17 November 2016 10:57 UTC
JohnnyK
Hello,

I disabled JCH Optimize so you can see the original source code.

Joomla version is 3.6.4 and sh404SEF is version 4.8.1.3465.

The description for the home page is entered in Component sh404SEF - SEF URLs - home page meta - Title and meta tags - Description tag

The type of content in home page is article with some modules. I dont use the component K2 at all and there isnt any com_content featured.

Best Regards

John


 
Thursday, 17 November 2016 11:21 UTC
wb_weeblr
Hi

I don't see why this would happen, ie Twitter cards having a desc and not OGP. Though the code is slightly different, it should give the same result.

Could you please provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Thanks and regards
 
Thursday, 17 November 2016 11:37 UTC
JohnnyK
Hello,

Use with caution please.

Username: xxxx
Password: xxxx

Administrator URL: https://www.xxxx.gr/administrator/?igi49etgey3xpwcm

Best Regards

John
 
Thursday, 17 November 2016 12:29 UTC
wb_weeblr
Hi

I can't login with those credentials, Joomla says "You do not have access to the Administrator section of this site.".

The account must be a super user.

Rgds
 
Thursday, 17 November 2016 12:33 UTC
JohnnyK
Hello,

Try now please, my mistake, I didnt change the user group.

Best Regards

John
 
Thursday, 17 November 2016 13:25 UTC
wb_weeblr
Hi

Insert description on home page was set to No:

[xxxx]

Rgds
 
Thursday, 17 November 2016 13:36 UTC
JohnnyK
Hello,

Strange, I dont remember to change that option.

Best Regards

John
 
Thursday, 17 November 2016 13:38 UTC
wb_weeblr
Hi

Well it was changed at some point, the default is "Use default".

Glad it's solved anyway, closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Be sure to also check out wbAMP, our new Accelerated Mobiles pages plugin for Joomla - the next big thing is SEO, direct from Google themselves!

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.