• Home
  • Get help
  • Ask a question
Last post 4 min ago
Posts last week 89
Average response time last week 30 min
All time posts 67632
All time tickets 10455
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#2937 – Image sharing by social

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 08 November 2016 11:34 UTC
support_crealab
 Hello,
we tried several configuration several configuration about Social SEO - Automatic image detection
to set the right image, but somethings doesn't work properly...

On share show often the wrong image
ie
https://www.xxxx.com/en/products/tour-en/colosseum-and-roman-forum-for-families
https://www.xxxx.com/en/products/tour-en/private-tour-in-modica-and-chocolate-lab

can you help us? please
thank you
stefano
 
Tuesday, 08 November 2016 11:55 UTC
wb_weeblr
Hi

1 - Are you fully up to date with both Joomla and sh404SEF? version 4.8.1

2 - What are you current settings for image detection?

3 - Please only use one single URL for discussion. Let's use https://www.xxxx.com/en/products/tour-en/colosseum-and-roman-forum-for-families

From what I see, you must use the "Use largest image", as indeed sh404SEF has selected the largest image on this page:

- /images/Affiliati/dormire.jpg is 454 x 302 => 756
- the product image is 480 x 270 => 750

Can you increase just a little the size of the main product image? or decrease the others?

You can also manually set the image in the URL manager (described on this page).

Rgds
 
Tuesday, 08 November 2016 12:17 UTC
support_crealab

1) yes, sorry we using Installed version: 4.8.1.3465 - write wrong before

2) we tried all 3 option (none, first, largest) - now is setting on First

3) ok, confirm https://www.xxxx.com/en/products/tour-en/colosseum-and-roman-forum-for-families

4) now I'm going to reset to 750 also /images/Affiliati/dormire.jpg
(all the image should be 750, may be this was missing...)

we have more of 300 products... set each image for social in sh404 is a huge job...

It is possible set to use K2 Items default image?

thank you
stefano

 
Tuesday, 08 November 2016 12:29 UTC
support_crealab

Seems that system in general not recognise the default image of the content (K2 Item)

 
Tuesday, 08 November 2016 12:51 UTC
wb_weeblr
Hi

Seems that system in general not recognise the default image of the content (K2 Item)
Yes indeed, we have not special provision for K2 to identify an image and use automatic recognition, if user didn't set any specific image.

The automatic recognition works by either first image in the page, or largest.

It is possible set to use K2 Items default image?
No, because then we would have to do something like that for sobipro, for virtuemart, etc Each extension is different.

Rgds
 
Tuesday, 08 November 2016 13:29 UTC
support_crealab
ok
thanks
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.