• Home
  • Get help
  • Ask a question
Last post 4 hours 32 min ago
Posts last week 110
Average response time last week 29 min
All time posts 67419
All time tickets 10424
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#2908 – issues with sub-languages once sh404sef is enabled

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 01 November 2016 04:35 UTC
lpks
On my multilingual Joomla site, there are three English sub-languages (en-AU, en-UK and en-US) and two Chinese sub-languages (zh-TW and zh-CH).

When SH404SEF is enabled, the pages that have sub-languages display a “Bad karma: we can’t find that page!”
Using Chinese as an example; once sh404sef is enabled the URL changes to zh for both Chinese T and Chinese C.
I am assuming this is why I am receiving the Bad karma page.

Is there a way to change the URL to zht and zhc so that I am able to display content in both sub-languages?
Tuesday, 01 November 2016 08:56 UTC
wb_weeblr
Hi

Are you up to date for both Joomla and sh404SEF (4.8.1)?

There was a problem related to that sort of situation in last version, it may be fixed already in your case. Be sure to purge URLs after installing latest version.

Rgds
 
Tuesday, 08 November 2016 00:22 UTC
lpks
Hi there,

I was not up to date for both Joomla and sh404SEF.

I have recently updated both and it appears to be working.

Thank you :)

Have a lovely day.
Tuesday, 08 November 2016 08:44 UTC
wb_weeblr
Hi

Thanks for posting back that it works, always nice to here!

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Be sure to also check out wbAMP, our new Accelerated Mobiles pages plugin for Joomla - the next big thing is SEO, direct from Google themselves!

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.