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#2903 – A URL needs to be off from indexing

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 31 October 2016 08:03 UTC
velieb
Hi,
I had a similar problem before, a deleted URL was not off from search engine indexing because it did not get a proper 404. Weeblr solved this issue by resetting one of component's router.
Now I have similar problem, a strange URL, xxxx.com/?presets=preset3  keep appearing in front of search engine result, though it is not in my system. So I assume this needs a proper 404 too? Hoping Weeblr can help with this issue ...
Thanks.

Super admin details,
site: xxxx.com
xxxx
xxxx
Monday, 31 October 2016 09:19 UTC
wb_weeblr
Hi

though it is not in my system.
It is in your system, or else Google would not display it.

xxxx.com/?presets=preset3
This is not a 404, and so we cannot trigger a 404 for it. This is just a URL with some additional variables (preset=preset3), but the actual URL is still xxxx.com/.

1 - I would suggest you find where that link is coming from. You can use tools such as Screaming Frog. It's also possible this link is NOT on your system, but is a link somewhere on somebody else system.

2 - sh404SEF always add a canonical link to the home page. It's doing that correctly:

[xxxx]

It means search engines will eventually discard the xxxx.com/?presets=preset3 link and just use xxxx.com/

I am actually very surprised this can happen,considering you have a canonical. I tested myself, and I do get the correct URL:

[xxxx]

When and how does this problem occur actually?
Rgds
 
Monday, 31 October 2016 09:41 UTC
velieb
Thanks.
This link showed up for a while since google indexed the site, and it disappeared for 6 months and it just came back a day ago or so.
So, this link is supposed to be directed to homepage? Did I understand right?
Monday, 31 October 2016 10:36 UTC
wb_weeblr
Hi


So, this link is supposed to be directed to homepage? Did I understand right?
There is absolutely nothing to do. The page has the right canonical, and from the page content standpoint, and sh404SEF standpoint, all is done perfectly, following all rules.

we cannot say why Google (are you talking about google?) would show another URL before the main one, but that's entirely up to them and we cannot guess that. Remember that I don't see it, so you may actually be the only person on the planet seeing this (because of Google personalize results).

If you have any such problem, you should probably look at the Google Search console rather than on your site, this is where you can probably find more information about any crawling or indexing issues on your site.

Rgds
 
Monday, 31 October 2016 11:01 UTC
velieb
You don't see it? That is a good news.

Sorry, I missed your question "how does this problem occur" I thought you knew, since I saw you clicked the link "Find Sports Activity Partners" based on the screenshot you attached, and this link brings me to the problematic page. Which page does this link bring you to?

Well, I just tried in Safari in two different computer, it showed up in both computer, see attached.

Hopefully I can get some answer from google...

Monday, 31 October 2016 11:21 UTC
wb_weeblr
Hi

I didn't click on any link. Those screenshots above are from your home page.

The link in the arrow at the right of "Find sports activity partners" is http://xxxx.com/activities-friends

Clicking it doesn't bring up anything with ?preset=preset3 at all. THat's expected as http://xxxx.com/?preset=preset3 is actually your home page, so if that link was attached to this arrow, you would just come back to the home page.

Using the site command on Google brings up this:

[xxxx]

IMHO, you are just seeing of of the (many) bugs in Google results.

Rgds
 
Monday, 31 October 2016 14:13 UTC
velieb
Thanks.
I will be contacting google in case there is anything they can do...
Just FYI, http://xxxx.com/?preset=preset3 brings out a page, in my computer, that looks like my homepage, but not actually the homepage. And all other site links from this page are not the right pages. After I go through these strange pages, I should clean the caches to get back to right pages. It is something to do with template, preset is from Rockettheme template.
If anything comes up, I will update.
Monday, 31 October 2016 14:17 UTC
wb_weeblr
Hi

Personnally, I don't see the difference but you know your site...

Those preset variables are usually coming from templates, they use them for default setups. I don't remember which template company use them, but you are probably seeing one of those variants.

What's for sure, again, is that you have the correct canonical on those pages, so Google should not index those variants.

Rgds
 
Tuesday, 01 November 2016 10:10 UTC
velieb
FYI, the discussion in google help forum is at https://productforums.google.com/forum/#!topic/webmasters/1qxRllyAkQ4
Now I need to find a way to add a tag to this variable URL, any of your input will be appreciated, if it's not the scope of service, I understand.
Tuesday, 01 November 2016 10:14 UTC
wb_weeblr
Hi

Indeed, this is not related to sh404SEF. I have read the discussion on the forum, and the problem is not there. Adding a canonical or noindex would help, but again that's not the problem. The problem is that this link is found by Google somewhere on your site. Again, my experience is that this kind of links are used by templates.
When you find where the link is created, you can probably suppress it.


Rgds
 
Tuesday, 01 November 2016 10:36 UTC
velieb
Thanks, will try.
Thursday, 03 November 2016 12:35 UTC
velieb
I raised this issue with template provider, and they would like to access FTP to edit the htaccess file so it will have 301 redirect to the homepage. Will that affect any of my existing setting that is working fine now?
Or I just hire someone to find the source of the URL and delete it since I don't use this preset setting.
Thursday, 03 November 2016 13:05 UTC
wb_weeblr
Hi

I would suggest you first take a copy of your .htaccess, so as to be able to restore it, that's a safe thing to do. Likewise, if you have akeeba backup, doing a backup before letting them access is a good safety measure.

That said, I'm pretty sure they do that often and can handle it properly, without breaking things.

Hiring someone is possible, but if the template makers look at it, you can certainly get their opinion first I'd say.

Rgds
 
Thursday, 03 November 2016 13:13 UTC
velieb
Thank you for your advises!
I just got a message a few seconds ago, they said they fixed it by putting the preset url in sh404 alias, also set canonical url and turned it on in settings ... I check the link in google, and it properly redirected... hopefully it really works.
Thursday, 03 November 2016 13:14 UTC
wb_weeblr
Hi

It sure will do something. It's unfortunate they didn't search the root of the issue though. Glad it's fixed anyway. I will leave this ticket open in case you need to add something. It will automatically close in 2 weeks, if not further comment is made.

Best regards
 
Friday, 18 November 2016 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.