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#2870 – cache problem

Posted in ‘sh404SEF’
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Thursday, 20 October 2016 16:07 UTC
jacopo
 hi :-)

i have a problem with the cache of sh404

if the url cache is enabled i get a blank page

the server support disabled the cache folder renaming it and creating a new one
but after few days i had the same issue

what can couse this problem?

for now i disabled the url cache but i guess is better to use it
Thursday, 20 October 2016 16:15 UTC
wb_weeblr
Hi

1 -
if the url cache is enabled i get a blank page
Whenever you get a blank page, it means a PHP error is happening. You should always go to Joomla configuration and set "Error reporting" to maximum (also set Gzip to No), to be able to see the actual errors (restore those settings to their previous value when you have copy/pasted the full error.

2 - How many URL have you entered as the cache size?

what can couse this problem?



for now i disabled the url cache but i guess is better to use it
This happens when the server cannot cope with the speed of writing to the disk cache file. Best in such cases is to leave the cache disabled.

Rgds
 
Friday, 04 November 2016 05:34 UTC
system
This ticket has been automatically closed. All tickets which have been inactive for a long time are automatically closed. If you believe that this ticket was closed in error, please contact us.
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.