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#2796 – 2 problems

Posted in ‘sh404SEF’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Monday, 03 October 2016 14:23 UTC
builders
Hello

I have SH404sef at joomla V. 3.6.2  and sh404sef V 4.8.0.3423

When i enable SH404sef i can not login at site from home page and i can not change language from german to greek. If i close sh404sef everything works fine.

What do you suggest me to do ?

I have checked almost everything but found nothing

Thanks
Monday, 03 October 2016 14:25 UTC
wb_weeblr
Hi

1 -
When i enable SH404sef i can not login at site from home page
What does that mean? what happens exactly?

2 -
i can not change language from german to greek.
Same question.

3 - What's the URL of the site?

Rgds

 
Tuesday, 04 October 2016 13:47 UTC
builders
1. If you try to login at the site FROM main lang home page you will see that nothings happen.. the login is not working. IF you try login from any other page the login is working.

user to test at this url http://www.xxxx.gr
Username: xxxx
Password: xxxx


2. if you go to german lang http://www.xxxx.gr/de/ then you can not return to http://www.xxxx.gr/ that is greek!

3. The URL of the site is xxxx.gr

Tuesday, 04 October 2016 13:50 UTC
wb_weeblr
Hi

1 - Do you use the Joomla ML system or Falang?
2 - Do you use the Joomla system cache plugin? or jotcache or similar?
3 - If you did some experiments when setting up the site, did you purge URls afterwards?

Rgds
 
Tuesday, 04 October 2016 14:21 UTC
builders

1. i Use Joomla ML system
2. Joomla system cache
3. After any change i make Purge URLS and i have cleared all cachings ?

Do you want admin access to check ?

Tuesday, 04 October 2016 14:21 UTC
wb_weeblr
Hi

Yes, it will be faster if you provide us with superadmin credentials to your website. You can create a temporary account, and delete it afterwards, but it must have superuser level.

Thanks and regards
 
Wednesday, 05 October 2016 06:52 UTC
builders
http://www.xxxx.gr/administrator/
Directory Password
user: xxxx
Pass: xxxx

Joomla Admin
User: xxxx
Pass: xxxx


Wednesday, 05 October 2016 07:18 UTC
builders
When you try to make tests please add the Greek module Login at Home page (ID 16) and test. After tests undo that change.

I was told to close this because it was not fuctional by site owner. We can open it for tests
Wednesday, 05 October 2016 07:49 UTC
wb_weeblr
Hi

I simply updated to current dev version, and things seems to work better now.

Please advise

Rgds
 
Wednesday, 05 October 2016 10:00 UTC
builders
Thanks !
Wednesday, 05 October 2016 10:19 UTC
wb_weeblr
Hi

Good!

Closing this ticket now, feel free to open a new one as needed. If you do so, please mention this ticket number in the new one.

If you created any superadmin account for us, be sure to delete or block it now to avoid unnecessary risk in the future.

Be sure to also check out wbAMP, our new Accelerated Mobiles pages plugin for Joomla - the next big thing is SEO, direct from Google themselves!

Rgds
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.