Helpdesk is open from Monday through Friday CET

All support tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

For pre-sale questions, please create an (free) account to post a message. Pre-sale tickets are public.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

Pre-sale questions

 #6158: Issue with Language Switcher

Closed
Latest: jennifer.bankston / 2015-06-22 15:10 Created: jennifer.bankston / 2015-06-22 14:46

 #6157: Falang language switch

Closed
Latest: clsbuilder / 2015-06-18 14:13 Created: clsbuilder / 2015-06-18 14:12

 #6156: RWcards and sh404sef

Closed
Latest: Diarmiud / 2015-06-17 11:26 Created: Diarmiud / 2015-06-17 11:26

 #6153: Cannot log in to my account for update

Closed
Latest: jetadidas / 2015-06-16 18:13 Created: jetadidas / 2015-06-11 15:52

 #6155: Duplicate tags and descriptors

Closed
Latest: karen / 2015-06-16 18:10 Created: karen / 2015-06-15 20:50

 #6154: Any plan to support Blankcomponent ?

Closed
Latest: paulof / 2015-06-13 01:27 Created: paulof / 2015-06-13 01:27

 #6152: Sobipro and item menu for page title

Closed
Latest: Liliana / 2015-06-12 08:45 Created: Liliana / 2015-06-10 07:19

 #6142: where is the key for update ?

Closed
Latest: toffffe / 2015-06-09 13:22 Created: toffffe / 2015-05-29 16:38

 #6150: Looking to transfer my subscription over from anything-digital for sh404sef

Closed
Latest: eddiecue / 2015-06-09 13:08 Created: eddiecue / 2015-06-09 05:29

 #6151: Canceled question- Found answer

Closed
Latest: eddiecue / 2015-06-09 06:20 Created: eddiecue / 2015-06-09 06:20

 #6149: sh404SEF occur an error on my website www.encore.be

Closed
Latest: raza / 2015-06-08 12:15 Created: raza / 2015-06-08 12:15

 #6143: Item in different categories

Closed
Latest: TheOne / 2015-06-08 08:47 Created: TheOne / 2015-05-31 10:06

 #6147: google analytics plugin

Closed
Latest: simplesite / 2015-06-08 08:46 Created: simplesite / 2015-06-04 23:33

 #6146: sh404SEF license bought thru AnyDigital Inc.

Closed
Latest: soleskyrolando / 2015-06-08 08:46 Created: soleskyrolando / 2015-06-04 21:33

 #6148: Breadcrumbs

Closed
Latest: quantz / 2015-06-08 08:46 Created: quantz / 2015-06-06 17:38

 #6145: Transfer url's

Closed
Latest: simonmarinko / 2015-06-04 18:12 Created: simonmarinko / 2015-06-03 08:27

 #6144: Update Message - Keeps bugging me :(

Closed
Latest: paulof / 2015-06-02 13:09 Created: paulof / 2015-06-01 18:44

 #6141: Duplicates URL

Closed
Latest: litvi / 2015-05-27 11:47 Created: litvi / 2015-05-27 11:47

 #6140: is posible to create a sitemap with 404sef?

Closed
Latest: info@flatworldcommunication.com / 2015-05-27 01:36 Created: info@flatworldcommunication.com / 2015-05-27 01:36

 #6139: Moving to sh404SEF

Closed
Latest: businesspages / 2015-05-26 17:25 Created: businesspages / 2015-05-26 17:18

 #6138: account re active

Closed
Latest: tcsis / 2015-05-26 14:44 Created: tcsis / 2015-05-26 14:44

 #6135: Discounts?

Closed
Latest: rushikesh / 2015-05-25 12:02 Created: rushikesh / 2015-05-23 06:59

 #6137: Is there any lost on loading speed once I install SH404SEF

Closed
Latest: Uriakus / 2015-05-25 00:00 Created: Uriakus / 2015-05-24 23:44

 #6136: Lost account

Closed
Latest: accordwithnature / 2015-05-24 22:12 Created: accordwithnature / 2015-05-24 22:12

 #6134: jomsocial username

Closed
Latest: roadwarrior / 2015-05-23 03:26 Created: roadwarrior / 2015-05-23 03:26

 #6133: Virtuemart and sh404

Closed
Latest: roman5527 / 2015-05-22 14:51 Created: roman5527 / 2015-05-22 14:51

 #6132: Support for Joomla 1.5

Closed
Latest: alentzos / 2015-05-18 21:19 Created: alentzos / 2015-05-18 21:19

 #6131: sh404 groups discussion issue with jomsocial...

Closed
Latest: amelcher / 2015-05-18 16:24 Created: amelcher / 2015-05-18 16:24

 #6129: "Title and Metas": working without enabling "URL optimization"?

Closed
Latest: jasperisu / 2015-05-18 08:56 Created: jasperisu / 2015-05-16 16:54

 #6130: Meta title and description does not show after save

Closed
Latest: weis / 2015-05-18 08:56 Created: weis / 2015-05-18 08:48

 #6127: Hyperlink re-writing

Closed
Latest: devteam / 2015-05-16 16:00 Created: devteam / 2015-05-11 23:46

 #6128: License

Closed
Latest: zaheedk / 2015-05-16 15:59 Created: zaheedk / 2015-05-16 05:54

 #6126: Joomfish import

Closed
Latest: BarkeyMedia / 2015-05-11 15:29 Created: BarkeyMedia / 2015-05-11 11:16

 #6125: Migration from ARTIO JoomSEF to sh404SEF

Closed
Latest: markgawler / 2015-05-05 09:39 Created: markgawler / 2015-05-05 07:47

 #6124: I purchased SH404SEF from Anything Digital and need my subscription transferred

Closed
Latest: tgage / 2015-05-04 07:34 Created: tgage / 2015-05-04 05:53

 #6123: Is sh404sef compatible with virtuemart?

Closed
Latest: Alexba / 2015-05-04 07:27 Created: Alexba / 2015-05-02 19:40

 #6122: Sitemap capability?

Closed
Latest: k3bab / 2015-04-30 19:30 Created: k3bab / 2015-04-29 22:36

 #6121: SH404Sef

Closed
Latest: Santos / 2015-04-30 19:28 Created: Santos / 2015-04-29 21:10

 #6120: Account

Closed
Latest: Breccia / 2015-04-30 19:26 Created: Breccia / 2015-04-29 08:15

 #6119: Jomsocial?

Closed
Latest: halloz / 2015-04-28 15:50 Created: halloz / 2015-04-28 13:27

 #6118: Update don't work #401

Closed
Latest: aceberlin / 2015-04-23 10:39 Created: aceberlin / 2015-04-23 10:34

 #6117: Compatible with hikashop?

Closed
Latest: madjedo / 2015-04-22 18:48 Created: madjedo / 2015-04-22 18:32

 #6116: Where to find Documentation/Help

Closed
Latest: compras / 2015-04-22 18:44 Created: compras / 2015-04-22 17:47

 #6115: Оплата

Closed
Latest: timaloven / 2015-04-22 07:09 Created: timaloven / 2015-04-21 17:20

 #6114: Account activation

Closed
Latest: seflex / 2015-04-22 07:07 Created: seflex / 2015-04-21 14:18

 #6113: Sh404 and Jsitemap

Closed
Latest: lematmat / 2015-04-21 07:51 Created: lematmat / 2015-04-21 06:06

 #6112: norbert.karner@bio-garten.at

Closed
Latest: nkarner / 2015-04-21 07:50 Created: nkarner / 2015-04-20 19:56

 #6104: Title and Meta Managment Duplicate Urls

Closed
Latest: testcouch / 2015-04-20 11:43 Created: testcouch / 2015-04-15 09:23

 #6109: Active subscription on anything-digital

Closed
Latest: aivalab / 2015-04-20 11:43 Created: aivalab / 2015-04-17 15:40

 #6111: I have purchase sh404SEF and I have no subscription in my account

Closed
Latest: nat / 2015-04-20 11:34 Created: nat / 2015-04-20 08:10