Helpdesk is open from Monday through Friday CET

All support tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

For pre-sale questions, please create an (free) account to post a message. Pre-sale tickets are public.

Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!

Pre-sale questions

 #6359: Twitter card

Closed
Latest: Leftfield / 2016-11-11 08:50 Created: Leftfield / 2016-11-11 08:50

 #6358: wbAMP / many categories

Closed
Latest: janhart / 2016-11-10 14:42 Created: janhart / 2016-11-10 14:42

 #6357: La configuration SEF de Joomla! est probablement incorrecte.

Closed
Latest: Nicolas / 2016-11-08 14:46 Created: Nicolas / 2016-11-08 14:20

 #6356: Catch22 with my subscription

Closed
Latest: lister171254 / 2016-11-01 01:50 Created: lister171254 / 2016-11-01 01:50

 #6355: Technical Question before buy

Closed
Latest: pazzagli-francesco-gmail-com / 2016-10-31 09:21 Created: pazzagli-francesco-gmail-com / 2016-10-31 09:21

 #6354: Redirect tools, Admintools and k2 compatibilities

Closed
Latest: BigStef / 2016-10-30 14:57 Created: BigStef / 2016-10-30 14:56

 #6353: /components/com_sh404sef/controller.php missing?

Closed
Latest: adevivo / 2016-10-25 17:37 Created: adevivo / 2016-10-25 17:37

 #6351: Categories in urls

Closed
Latest: cavkie1 / 2016-10-13 13:49 Created: cavkie1 / 2016-10-13 13:49

 #6349: sh404SEF not working

Closed
Latest: jaylartey / 2016-10-11 07:26 Created: jaylartey / 2016-10-10 20:37

 #6350: Cannot get update keys

Closed
Latest: atsushiba / 2016-10-11 07:08 Created: atsushiba / 2016-10-11 07:08

 #6348: Sh404 compatibility with third party plugin "LanternFish"

Closed
Latest: deshmukh.7177 / 2016-09-28 12:06 Created: deshmukh.7177 / 2016-09-28 07:09

 #6347: Hikashop

Closed
Latest: rayjbarrett / 2016-09-24 14:00 Created: rayjbarrett / 2016-09-24 14:00

 #6346: The latest version of sh404SEF is compatible with joomla 1.5?

Closed
Latest: neritondias / 2016-09-13 20:55 Created: neritondias / 2016-09-13 20:55

 #6345: Help with K2 -- redundant blog/user and feed URLs

Closed
Latest: atomhbc / 2016-09-13 20:50 Created: atomhbc / 2016-09-13 20:50

 #6344: Trouble creating a support ticket

Closed
Latest: nate.hunter@accessamericagroup.com / 2016-09-07 16:48 Created: nate.hunter@accessamericagroup.com / 2016-09-07 16:48

 #6343: Support about Mulitilingual site

Closed
Latest: ronni@print.dk / 2016-09-07 08:26 Created: ronni@print.dk / 2016-09-07 08:25

 #6342: Showing article IDs in URLs

Closed
Latest: bobdobelina / 2016-09-06 16:02 Created: bobdobelina / 2016-09-06 16:02

 #6341: Can I change the / separator to - in the JBusinessDirectory SEO url part (for the url portion coming from that specific component only, having a custom sh404SEF extension)?

Closed
Latest: stefanopascucci / 2016-09-01 08:41 Created: stefanopascucci / 2016-09-01 08:41

 #6340: wbAMP not take author and dates from article of K2

Closed
Latest: p-gianmarco91-gmail-com / 2016-08-31 08:49 Created: p-gianmarco91-gmail-com / 2016-08-31 08:49

 #6338: How to get sef url if I have a non-sef url through code/api?

Closed
Latest: sushan / 2016-08-30 11:07 Created: sushan / 2016-08-30 09:14

 #6339: Content of the pages is blank

Closed
Latest: p-gianmarco91-gmail-com / 2016-08-30 10:13 Created: p-gianmarco91-gmail-com / 2016-08-30 10:06

 #6337: Error to add a Ticket

Closed
Latest: yogaelx / 2016-08-28 06:43 Created: yogaelx / 2016-08-28 06:43

 #6336: can this extenstion make auto canonical tags

Closed
Latest: ofir-sadnapil-co-il / 2016-08-24 09:54 Created: ofir-sadnapil-co-il / 2016-08-24 09:54

 #6335: 200 OK server answer instead of 404

Closed
Latest: Polosatyi / 2016-08-23 13:23 Created: Polosatyi / 2016-08-23 13:23

 #6334: link on page return 404 and resolve to home page

Closed
Latest: shamier78692@gmail.com / 2016-08-17 17:25 Created: shamier78692@gmail.com / 2016-08-17 17:19

 #6333: Prefix added to the end of the URL !

Closed
Latest: ghribi / 2016-08-16 10:51 Created: ghribi / 2016-08-16 10:51

 #6332: sh404sef and Joomla 3.6.2 compatibility

Closed
Latest: Monika / 2016-08-15 12:30 Created: Monika / 2016-08-15 12:30

 #6331: SH404

Closed
Latest: 0flC5akYiHma / 2016-08-13 08:10 Created: 0flC5akYiHma / 2016-08-13 08:10

 #6330: i can use wbAMP on FLEXIContent ?

Closed
Latest: lungkao / 2016-08-03 01:03 Created: lungkao / 2016-08-03 01:01

 #6329: Pagination collateral - where is it please?

Closed
Latest: a3618096 / 2016-08-02 12:17 Created: a3618096 / 2016-08-02 12:17

 #6327: Is there an option in SH404SEF to set canonical tags during pagination

Closed
Latest: horton / 2016-08-02 07:01 Created: horton / 2016-07-29 11:34

 #6328: Exclude component from sh404SEF

Closed
Latest: a3618096 / 2016-08-01 12:01 Created: a3618096 / 2016-08-01 12:01

 #6326: Virtuemart sef

Closed
Latest: zenza / 2016-07-28 11:19 Created: zenza / 2016-07-28 11:19

 #6325: discount code

Closed
Latest: moghees / 2016-07-28 11:03 Created: moghees / 2016-07-28 11:03

 #6324: URL structure is changing

Closed
Latest: Joseph / 2016-07-23 12:31 Created: Joseph / 2016-07-23 12:31

 #6323: Where are the extra plugins for SH404SEF ?

Closed
Latest: nauseous / 2016-07-19 21:49 Created: nauseous / 2016-07-19 21:49

 #6322: ossolution property support?

Closed
Latest: hennie2402-msn-com / 2016-07-18 15:32 Created: hennie2402-msn-com / 2016-07-18 15:32

 #6321: Sitemaps and seo

Closed
Latest: Hertak / 2016-07-17 18:49 Created: Hertak / 2016-07-17 18:49

 #6320: I cannot enable Joomla! SEF URLs

Closed
Latest: littleanelie / 2016-07-05 13:27 Created: littleanelie / 2016-07-05 13:27

 #6319: Any solution for Falang-sh404SEF compatibility

Closed
Latest: ismaelhaider / 2016-07-01 10:45 Created: ismaelhaider / 2016-07-01 10:45

 #6318: Question re sh404 SEFURL import function?

Closed
Latest: atomhbc / 2016-06-28 22:46 Created: atomhbc / 2016-06-28 22:42

 #6317: Configure and setup

Closed
Latest: ismaelhaider / 2016-06-25 22:22 Created: ismaelhaider / 2016-06-25 22:22

 #6316: Change Twitter card type to 'summary_large_image'

Closed
Latest: biguphosting / 2016-06-24 18:00 Created: biguphosting / 2016-06-24 18:00

 #6315: Access and update sh404sef details from previous purchase?

Closed
Latest: Filmer / 2016-06-20 10:28 Created: Filmer / 2016-06-20 10:28

 #6314: discount for the component

Closed
Latest: francota / 2016-06-16 21:14 Created: francota / 2016-06-16 21:14

 #6312: 301 Wildcard Redirect

Closed
Latest: titaniumprint / 2016-06-14 15:43 Created: titaniumprint / 2016-06-14 03:16

 #6313: Shortening URLs

Closed
Latest: easyhorsecare / 2016-06-14 08:58 Created: easyhorsecare / 2016-06-14 08:58

 #6311: Ticket

Closed
Latest: Topknotch / 2016-06-11 09:51 Created: Topknotch / 2016-06-11 09:51

 #6310: How to disable manual sh404sef?

Closed
Latest: weeblrilham / 2016-06-07 17:05 Created: weeblrilham / 2016-06-07 17:05

 #6309: Component use with Virtuemart

Closed
Latest: f.ramos41 / 2016-06-02 20:23 Created: f.ramos41 / 2016-06-02 20:23