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#6539 – Unable to process the payment - sh404sef

Posted in ‘Pre-sale questions’

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Tuesday, 04 September 2018 07:51 UTC

Denny

Hi,
I'd like to get the sh404sef subscription, but there was an error when tried to pay it.

Regards,

Denny

Wednesday, 05 September 2018 14:41 UTC

wb_weeblr

Hi Denny,

This was not an error, instead your credit card has been declined by Stripe, our payment processor. I would suggest trying with another credit card or possibly PayPal?

Best regards

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