Last post 3 hours 16 min ago
Posts last week 141
Average response time last week 4 hours 42 min
All time posts 67777
All time tickets 10473
All time avg. posts per day 21

Helpdesk is open from Monday through Friday CET

Please create an (free) account to post any question in the support area.
Please check the development versions area. Look at the changelog, maybe your specific problem has been resolved already!
All tickets are private and they cannot be viewed by anyone. We have made public only a few tickets that we found helpful, after removing private information from them.

#6505 – Issue with cache folder

Posted in ‘Pre-sale questions’
This is a public ticket. Everybody will be able to see its contents. Do not include usernames, passwords or any other sensitive information.
Tuesday, 27 February 2018 18:01 UTC
rodrago
the panel show me a issue about the cache folder.

https://imgur.com/a/uACzB
Tuesday, 27 February 2018 18:02 UTC
rodrago
but the folder is with the permission right.
Wednesday, 28 February 2018 08:02 UTC
wb_weeblr
Hi

Thanks for your message. You are on public forum, where we can only reply to pre-sale questions.

We provide support to our subscribers through our helpdesk.
After logging in, please open a ticket describing as clearly as possible the problem you're experiencing.

Thanks and regards
 
This ticket is closed, therefore read-only. You can no longer reply to it. If you need to provide more information, please open a new ticket and mention this ticket's number.